Warranties, Terms and Conditions of Business of MAHA USA LLC
All MAHA lifts are warranted to the original owner for one year from invoice date. MAHA USA shall replace, for the first year, those parts returned to the factory which prove upon inspection by MAHA USA to be defective. MAHA USA shall pay for reasonable costs of transportation and labor for replacement of said parts for the first 12 months only. Warranty will be activated upon receipt of the completed Delivery and Acceptance Form.
In addition the ball-screw assemblies on all MAHA MCL series lifts are warranted for an additional 48 months, parts only. All associated transportation and labor to be assumed by lift owner.
All MAHA Lift accessories are warranted to the original owner for one year from invoice date. MAHA USA shall replace for the full year those parts returned to the factory which prove upon inspection by MAHA USA to be defective. MAHA USA shall pay for reasonable costs of transportation and labor for replacement of said parts for the warranty period.
This warranty shall not apply unless the product is installed, operated, used and maintained in accordance with MAHA USA’s specifications as set forth in MAHA USA’s installation, operation and maintenance instructions.
This warranty does not cover normal maintenance or adjustments, damage or malfunction caused by improper handling, installation, abuse, misuse, negligence, carelessness of operation, or normal wear and tear. In addition, this warranty does not cover equipment when unauthorized repairs or alterations have been attempted or made to the product.
This warranty is exclusive and all other expressed or implied warranties including merchantability or fitness for a particular purpose are hereby expressly excluded.
The remedies described are exclusive and in no event shall MAHA USA be liable for any special, consequential or incidental damages of any kind including damages for breach of or delay in performance of the warranty.
This warranty shall be governed under the laws of the State of Alabama, and shall be subject to the exclusive jurisdiction of the Court in the State of Alabama in the County of Houston.
Terms And Conditions
Spare Part Order Processing and Shipping (Pending Inventory Availability): All orders received by 12:30 p.m. CST, Monday-Thursday, will be processed and shipped the same day. All orders received after 12:30 p.m. CST or on Friday will be processed the next business day. Per customers specific request, all expedited orders received after 12:30 p.m. CST that are to be shipped the same day, will be assessed a $75 fee or 10% of the total order amount, whichever is greater.
Prices: Prices and specifications are subject to change without notice. All charges will be made at prices prevailing at time of shipment. Final prices do not include any local, state or federal taxes. All prices are stated in United States dollars.
Payment Terms: Net 30 Days. To pay by wire transfer or credit card, contact MAHA USA at 866.624.2872.
Finance Charges: A finance charge of 1.5% will be applied monthly to all past due balances.
Collections: All accounts 90 days past due are subject to collection. Any and all fees associated with collection efforts are the responsibility of the customer.
Min. Billing: The minimum billing amount is $50.00
Shipping & Handling: F.O.B. Pinckard, Alabama. MAHA USA prepays the freight charges (excluding reconsignment and lift gate charges) to destination, excluding Alaska and Hawaii. There will be an additional $300 freight charge for orders shipped to Alaska and Hawaii. A shipping and handling fee will be added, by line item, to the invoice. MAHA USA LLC reserves the right to use responsible freight carriers of choice.
Returned Material Authorization (RMA) Policy: All returned goods must be assigned a pre-approved RMA number by your MAHA USA Service/Sales Representative. Returns must be accompanied with an assigned RMA number in plain view and follow the instructions given by your Sales/Service Representative.
Returns are subject to a restocking fee of a minimum of $75.00 or 10% of the price of the part, whichever is greater, along with shipping and handling fees. All goods must be returned within 7 business days of assigned RMA number.
Returned goods received without a pre-approved RMA number will automatically incur a $100.00 service fee and will be returned to sender.
Changes: MAHA USA reserves the right to change terms and conditions at any time without notice.
Order Cancellation Policy
Because non-standard products require additional engineering design time, special tooling and vendor requirements, production coordination and additional labor, a cancellation policy goes into effect 2 business days following the placement of the order.
Non-standard product orders may be canceled or changed without penalty for 2 business days after the order date. Non-standard orders that are canceled or changed beyond the 2 day grace period but before production begins will be assessed a 20% charge of the order total.
Any request to cancel a non-standard order, after production has been initiated, cannot be accepted. Due to the custom nature of these orders and lack of salability to others, purchaser shall be responsible to pay full amount to MAHA USA.
Any request to change or cancel a standard order, after production has been initiated, may be treated as returned goods and may be charged a 20% return fee for lost time and costs involved in order set-up, manufacture, handling and preparation of shipment.
Spare Part Warranty
All MAHA USA spare parts carry a 3-month parts and labor warranty from invoice date, if installed by an authorizedand certified MAHA USA technician. This warranty shall not apply if any parts are installed by an unauthorized third party representative.
Effective October 1, 2009